Status updates | RSR Development Incidents and maintenance reported on status page for RSR Development https://status.rsrdev.com/ https://d1lppblt9t2x15.cloudfront.net/logos/40d7599fcd760997ed24308c3b893fc9.png Status updates | RSR Development https://status.rsrdev.com/ en WAF blocking legitimate API requests https://status.rsrdev.com/incident/910568 Tue, 02 Jun 2026 02:44:00 -0000 https://status.rsrdev.com/incident/910568#255970d243d8282a202d5d313bed197ce5f2b5fbb90848ecc180850bea732926 Incident ## Resolved The mitigation has been successfully deployed across the Ops Network, and this incident has now been fully resolved. Our monitoring indicates that legitimate API requests are being processed normally and are no longer being incorrectly classified as spam traffic. We have completed our review of the affected traffic and have reached out directly to impacted clients with relevant information regarding requests that were incorrectly blocked during the incident window. Following deployment, we conducted additional validation and security testing, including simulated distributed denial-of-service (DDoS) and other illegitimate traffic scenarios. These tests confirmed that malicious and unauthorized requests continue to be correctly identified and blocked, while legitimate traffic is processed as expected. We apologize for the inconvenience caused by this issue and appreciate our clients' patience while our team investigated, mitigated, and resolved the problem. We will continue to review our traffic classification systems and operational processes to help prevent similar incidents in the future. WAF blocking legitimate API requests https://status.rsrdev.com/incident/910568 Sun, 31 May 2026 00:28:00 -0000 https://status.rsrdev.com/incident/910568#9ab356bc9d2cdd2a7fdd156baa0a8c2b0756158128adc585468bdd30303ce502 Incident ## Mitigation Deployed We have successfully implemented a mitigation for the traffic classification issue affecting a subset of API requests within the Ops Network and have begun rolling it out across the network. The mitigation is designed to prevent legitimate API traffic from being incorrectly identified as spam traffic, reducing the likelihood of unintended blocking, filtering, or rate-limiting behavior. Deployment is proceeding in phases to ensure stability and allow for continuous monitoring throughout the rollout process. The majority of premium and white-label clients remain unaffected, and client-managed instances and servers within the Ops Network continue to operate normally. We are closely monitoring the effectiveness of the mitigation and will provide further updates as deployment progresses. Hardware updates https://status.rsrdev.com/incident/898123 Fri, 29 May 2026 14:17:00 -0000 https://status.rsrdev.com/incident/898123#6934a44eb1953caa85ac1b8a20bafddd232978b4e80947bb48e94897dca24e78 Incident Hardware updates were completed, and no service disruption was present. WAF blocking legitimate API requests https://status.rsrdev.com/incident/910568 Thu, 28 May 2026 04:39:00 -0000 https://status.rsrdev.com/incident/910568#73a13d341e0f85cf55f9f272b90478ae2c8a6dab1e4177ffa56d57cf36bd8bd3 Incident ## Identified Our investigation has identified the source of the issue affecting a subset of API requests within the Ops Network. Under specific conditions, legitimate API traffic was incorrectly classified as spam traffic, resulting in unintended blocking, filtering, or rate-limiting of affected requests. We have confirmed the root cause and are actively deploying mitigations to reduce impact while we work toward a permanent resolution. The majority of premium and white-label clients remain unaffected. Client-managed instances and servers operating within the Ops Network are not impacted by this issue. We will continue to provide updates as mitigation efforts progress and additional improvements are rolled out. WAF blocking legitimate API requests https://status.rsrdev.com/incident/910568 Wed, 27 May 2026 02:41:00 -0000 https://status.rsrdev.com/incident/910568#35fef1045259a09957b168b2006b7888c2e7f16c60da6186ced1937262e0ff8c Incident ## Investigating We are currently investigating an issue within the Ops Network that may be causing a small subset of legitimate API requests to be incorrectly classified as spam traffic. Affected requests may experience unexpected blocking, filtering, or rate-limiting behavior. Our engineering team is actively analyzing network traffic and system logs to determine the root cause and scope of the issue. This incident **does not** affect the majority of premium or white-label clients, and no client-managed instances or servers within the Ops Network are impacted at this time. We will provide additional updates as more information becomes available. Hardware updates https://status.rsrdev.com/incident/898123 Sun, 17 May 2026 19:23:00 -0000 https://status.rsrdev.com/incident/898123#c70e0165c4c7aed6cbf7f5fb5803b18d6612852ace9f350259b5e7eb5dca776d Incident We’re upgrading our hardware infrastructure to deliver a more reliable and higher-performance service for all users. During this process, some servers may experience temporary performance degradation.